Piglou Support

Help, contact, and app guidance

This page is for Piglou users who need help with the app, billing, Face ID, exports, or account-related questions. Piglou keeps your financial data local on your device unless you choose to export or share it.

App Piglou

Operator Conseillers Sages OU

Support Email support@tusharthorat.com

Response Target 1-2 business days

Local data only Face ID help Exports and backups Billing and trial help

Contact

For support, send an email with your device model, iOS version, and a short description of the issue. Screenshots are helpful if the problem is visual or related to a crash.

Email Support Open a message to the Piglou support inbox. Privacy Policy Read how Piglou handles local data and exports. Common Questions Check the answers below before sending a request.

Quick Help

Face ID

If Face ID is on but the app does not unlock, try once with passcode. If that still fails, turn Face ID off in Settings and enable it again after authentication succeeds.

Exports

CSV, PDF, and JSON files are created locally first. If sharing does not open, check the iOS share sheet permissions and retry from Settings.

Trial / Purchase

If the trial or unlock button looks stuck, confirm your App Store connection and that the latest TestFlight build is installed.

Data

Piglou stores your app data on-device. Removing the app can remove local records unless you export a backup first.

FAQ

Why does Piglou ask for Face ID or passcode?

Piglou can protect the app with device-level authentication so your expenses and budgets are harder to open without permission.

Do you store my financial data online?

No. Piglou is local-first by design. Data is stored on the device unless you export or share it yourself.

What should I send with a bug report?

Include the issue, iPhone model, iOS version, and whether it happens in TestFlight, App Store, or both.

How do I request account or data deletion?

Send an email to the support address above and include the request in the subject line.

Privacy & Data

Piglou is intentionally simple. It does not require an account for normal use. If you export data, the app creates files locally on your device and lets you share them through the iOS share sheet.

Expenses, budgets, debts, and bills are stored locally.
Local notifications may be used for reminders if you enable them.
Face ID uses the device security system and never sends biometric data to Piglou.
If you email support, we only see what you choose to send.

Piglou Support Page. Live support address: support@tusharthorat.com.